Main Features

• Guided Data Entry Workflow:A structured procedure in 4 phases (Base and Recipient, Invoice Data, Delivery Data, Summary) for the standardised completion of the order.
• Parametric Shipment Management:Specific fields for defining packages, pallets, weights, volumes, and additional options (e.g. ADR Goods, Hydraulic Tail Lift, Cash on Delivery).
• Document Generation:Functionality for the autonomous printing of shipment labels and loading lists compliant with carrier standards.
• Operational Dashboard:Control panel for consulting shipment history, with filters for date, status (e.g. Exported, Associated) and order reference.
• Database of Contacts:Storage and quick retrieval of recurring recipient profiles.
  

Operational Value

• Data Integration: Immediate synchronisation between customer input and the carrier's TMS, eliminating intermediate steps.
• Data Quality: The guided completion reduces the incidence of formal errors or incomplete data compared to traditional channels.
• Service Continuity: Access to the platform available 24/7 for order entry regardless of office hours.
• Traceability: Complete visibility of the administrative and logistical status of the delivery note.
  

Main Features

• Stock Monitoring: Tabular consultation of stock with details for item, description, batch, expiry date, and quantity (pieces/pallets).
• Order Management in/out: Visualization of loading and unloading lists ("Outbound Order List") with status tracking (e.g. "Completed", "To Be Enabled"), reference to the carrier and the transport document.
• Warehouse KPIs: Visual indicators for immediate control of space saturation (e.g. pallet counter and percentage of fill compared to total capacity).
• Threshold Management: Visual alert system for monitoring minimum stock levels and items below stock.
• Data Export: Native functionality for exporting reports in .xlsx format for external processing or inventory audits.

Operational Value

• Total Transparency: Direct access to warehouse data, eliminating the need for periodic manual reporting.
• Management Control: The visualisation by cost centres or "Sites" (e.g. Udine 1) allows for granular control of stored goods.
• Real-Time Operations: Constant updates on entries, exits, and stock balance for accurate replenishment planning.
• Analytical Autonomy: Ability to extract and process inventory data independently for internal analysis.

Main Features

• Customer and Prospect Management: Tabular view of customers and potential customers with advanced filters for Business Unit, Reference Agent, and activity status.
• Integrated Risk Management: Direct integration with a multinational provider (Creditsafe) for real-time consultation of credit ratings, credit limits and risk indicators (e.g. traffic light display "Sufficient"/"Poor") directly in the customer record.
• Financial & Sales Analysis: Dashboard for periodic comparison of revenue (Ceccarelli Group vs Client) on a monthly and annual basis, with automatic calculation of variances compared to the previous year.
• Sales Force Automation: Tools for managing calendars, visit history, and assignment of agent mandates by division (e.g. Collecting, International, Industrial).
• Marketing Tools: Module dedicated to the creation and management of targeted marketing campaigns, based on the clustering of the contact database.
  

Operational Value

• Commercial Intelligence: The immediate availability of financial ratings supports the sales force in qualifying leads and securely managing negotiations.
• Performance Monitoring: Unified view of sales performance against historical targets.
• Data Centralisation: Single access point for demographic, documentary, and financial information, accessible across different business units (industrial, courier, logistics, etc.).

Main Features

• Carrier Self-Service Booking:Guided interface in 4 steps for self-booking, with visual selection of the reference warehouse and real-time consultation of the availability of time slots.
• Infrastructure Management (docks and vehicles):Granular configuration of loading bays with binding association logic (e.g. specific vehicles enabled only on certain bays) and definition of the types of vehicles allowed.
• Dynamic Data Collection:Module for custom data requests at the time of booking. The system allows for specific fields to be made mandatory such as vehicle registration, driver name and phone number, or volumes of goods (e.g. "Total Pallet Count").
• Temporal Planning:Definition of standard timings for loading/unloading operations and management of the operational calendar, including holiday or extraordinary closures.
• Operational Supervision: Dashboard for an overview of active bookings and tools for validation or management of requests by warehouse staff.

Operational Value

• Flow Optimisation:Slot booking eliminates congestion peaks and unproductive waiting in the yards, distributing the workload evenly.
• Configuration Flexibility:The use of the Odoo platform allows for the adaptation of required fields and access rules based on the specific needs of each warehouse or type of goods.
• Data Accuracy: Mandatory completion of key fields (such as the number of pallets) allows the warehouse to pre-allocate the necessary resources and spaces before the vehicle's arrival.

Main Features

• AI Data Parsing: Automatic analysis of the incoming email text for the extraction of logistical parameters such as packages, weight, dimensions, and addresses, with pre-filling of the quote form.
• Sales Workflow Management: Guided process for handling the quote, from the draft phase ("To be worked on") to sending to the customer, ensuring the correct selection of economic conditions.
• Integrated Mail Threading: Conversation tracking system (Chatter) positioned alongside the quote, which maintains the history of all emails exchanged for the specific quote, ensuring the contextualisation of communications.
• Advanced Logistical Specifications: Dedicated technical fields for the management of ancillary services identified by the request (e.g. "Tail lift", "Scheduled delivery") and volumetric details (Length, Width, Linear metres).
• Integration of Customer Data: Automatic association of the request with the customer present in the database or creation of a new prospect based on the sender's data.

Operational Value

• Reduction of Response Times: The automation of data entry drastically reduces the time required to draft the proposal, allowing for quicker responses to the market.
• Data Accuracy: The direct transfer of data from the email to the numeric field reduces the risk of manual transcription errors (e.g. reversing weight or dimension figures).
• Centralisation of Information: The unification of quotes and communication history in a single view eliminates the dispersion of information between email clients and management systems.
• Standardisation: The workflow requires the operator to follow defined steps, standardising the quoting method among different salespeople.
  

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